The Ritz-Carlton, Chengdu

We stayed in a room with club access which was absolutely worth the extra money. Food and drinks are provided in the lounge all day. The breakfast was very good as well, very fresh breads and a good choice of food. The swimming pool was nice with sauna and steam room and 1 plunge bath. Room was comfortable, not noisy being on the 39th floor.

I had a truly memorable stay at this hotel. The staff were incredibly attentive and friendly, with a genuine focus on guest experience. A special mention goes to one of the breakfast staff who noticed I follow a vegetarian diet. Since the vegetarian options weren’t clearly labeled, she kindly arranged for the kitchen to prepare a special meal just for me and personally brought it over. Such thoughtful service really stood out. The room was spotless, with high-quality toiletries and excellent amenities. I loved the pillow menu — a small touch that made a big difference — and the bed was very comfortable. The location is ideal for tourists, with easy access to the main attractions and transport options. Suggestion for improvement: It would be great to have a fresh juice station at breakfast, allowing guests to mix and match fruits and enjoy freshly made juices on the spot. Overall, a fantastic experience. Highly recommend this hotel for its service, comfort, and convenience.

I stayed in a business suite. Hotel makeup our room twice a day. But i confirmed with the manager that they did this to all room. And I am very happy to receive small gifts everytime they make the room. The service was good, staff greeted us every time we walk past while walking to the lift. Breakfast spread was good. Those who order latte can expect to see a Latte art with a cute Panda .

Excellent set at at Ritz Carlton Chengdu. Only initially planned to stay for one night but ended up staying two! Amazing, friendly staff who are true 5* standard from the front desk manager to the doormen who helped us with our luggage. Rooms nice and big and spotlessly clean. I would highly recommend and will be back. Thank you so much! Kindly upgraded by the staff as well to have a nice view of Chengdu city and rose petals in the room to celebrate an anniversary. Michelle at front desk was very professional and courteous to at check out.

Housekeeping are very resourceful.