The Ritz-Carlton, Chengdu

I had a truly memorable stay at this hotel. The staff were incredibly attentive and friendly, with a genuine focus on guest experience. A special mention goes to one of the breakfast staff who noticed I follow a vegetarian diet. Since the vegetarian options weren’t clearly labeled, she kindly arranged for the kitchen to prepare a special meal just for me and personally brought it over. Such thoughtful service really stood out. The room was spotless, with high-quality toiletries and excellent amenities. I loved the pillow menu — a small touch that made a big difference — and the bed was very comfortable. The location is ideal for tourists, with easy access to the main attractions and transport options. Suggestion for improvement: It would be great to have a fresh juice station at breakfast, allowing guests to mix and match fruits and enjoy freshly made juices on the spot. Overall, a fantastic experience. Highly recommend this hotel for its service, comfort, and convenience.

I stayed in a business suite. Hotel makeup our room twice a day. But i confirmed with the manager that they did this to all room. And I am very happy to receive small gifts everytime they make the room. The service was good, staff greeted us every time we walk past while walking to the lift. Breakfast spread was good. Those who order latte can expect to see a Latte art with a cute Panda .

Good breakfast and hotel service was amazing .Staff very welcome, helpful and friendly. The room was comfortable, huge, clean and quiet. Convenient to walk to Chunxi Road about 30 min walk and easy to take taxi. Thank you to Andy Chin. He given us a lot of information about famous spots. Thank you to A.M.Hasnain, Jerry,Sky and the lady who clean my room every day. We had a great time as guest at THE RITZ-CARLTON .We will definitely come back again.

Exceptional service across the board. We stayed in a top floor corner suite and were treated like royalty for ~$430AUD a night. Absolutely worth every penny & in a tier of its own. The Ritz Carlton Chengdu is an outstanding bargain for luxury hotels and much cheaper than other ritz locations. Make sure to book a club room and attend all the meals you can. Ask for a souvenir room key if you want one.

Lovely hotel, good pricing for a Ritz. Located in the center of town, 10 minute walk to MTR. The team was kind enough to give us a low cost upgrade and set up a children's tent in the room; however the one thing missing was a kids playroom. Good breakfast and a memorable stay in Chengdu.